Incorrect Address & Uncollected Parcels

Please ensure your shipping details are accurate at checkout, as orders are processed quickly once placed.

If a parcel cannot be delivered due to an incorrect address or is not collected within the carrier’s holding period, it may be returned to the courier’s facility or handled according to local postal regulations.

In such cases, additional shipping fees may apply to resend the parcel.

If the shipment cannot be recovered, the order may not be eligible for refund or replacement.

We recommend monitoring your tracking updates closely and responding promptly to any delivery notifications from the courier to help ensure a smooth delivery experience.

If you believe your shipping details were entered incorrectly, please contact our support team as soon as possible. While we will always do our best to assist, changes may not be possible once an order has been dispatched.