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  • Troubleshooting Flash 1.0 & 2.0
  • Flash Product Reviews
  • Flash: USB-C Graphene Power Bank Powered By Panasonic™ (Detailed)
  • Flash: USB-C Graphene Power Bank Powered By Panasonic™ (Summarised)
  • Instruction Manual For Flash 2.0
  • How to calculate what charge % the Flash Powerbank can achieve for my device
  • What is my order status?
  • If you’ve received a tracking number and found the tracking to not be activated
  • Why is there a blue light flashing rapidly on my Flash?
  • Why does my iPhone stop charging when it reaches 80%?
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Flash only charges my Macbook Pro 16" at 60W

Our engineers have advised that the Macbook BIOS may not be recognising the 100W charger so even though the Flash is outputting 100W, the Macbook is only detecting 60W.
 
Flash isn't a wall charger. It's a powerbank which has a battery and is hence detected differently due to different PCB vs a wall charger.
 
Please perform the following test to confirm this:
 
Drain your Macbook to 0% and charge up Flash to 100%. Then with your Macbook switched off, charge up your Macbook using Flash. A full charge of Flash should charge up your Macbook around 52%. To see where we obtained this number, please check out other guide here. 
 
 
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