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Articles in this section

  • Troubleshooting — Start Here
  • Check Warranty Coverage
  • Start a Warranty Claim
  • What Happens After You Submit a Warranty Claim?
  • Approved Warranty Replacement — Timeline & Shipping

Check Warranty Coverage

Chargeasap products are built to meet high standards of performance and reliability. Our warranty ensures that you can purchase with confidence.

 

Warranty Period

Chargeasap products include a minimum 12-month limited warranty starting from the date your order is delivered.

Some products may include an extended warranty period. If applicable, this will be stated on the product page at the time of purchase.

 

What the Warranty Covers

Our warranty protects against manufacturing defects that affect the functionality of the product under normal use.

Examples include:

  • Products that fail to operate as intended

  • Manufacturing faults

  • Technical defects

If a defect is confirmed, we will provide a replacement or appropriate resolution.

 

What Is Not Covered

The warranty does not cover issues resulting from:

  • Misuse or improper handling

  • Accidental damage

  • Unauthorized modifications

  • Normal wear and tear

  • Cosmetic damage that does not affect functionality

Products purchased from unauthorized sellers are also not covered.

 

Proof of Purchase

To verify warranty coverage, you will need:

  • Your order number

  • The email used at checkout

  • Proof of purchase if ordered through an authorized retailer

We recommend keeping your order confirmation for reference.

 

Extended Warranty

If you purchased an extended warranty, your coverage will automatically reflect the extended period from the original delivery date.

No additional registration is required.

 

Outside of Warranty Coverage

If your product is no longer within the warranty period, our support team may still be able to help.

Depending on the situation, we can often provide troubleshooting guidance, discounted replacement, or exclusive discounts on a new product.

Please submit a request and our team will be happy to review the available options.

 

Not Sure If You're Covered?

If you’re unsure whether your product qualifies, our support team will be happy to review it for you.

👉 Start a Warranty Request

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