Logo
Submit a request Back to chargeasap.com
  1. Chargeasap
  2. Products
  3. Flash Pro & Flash Pro Plus

Menu

Articles in this section

  • What is the difference between Flash Pro and Flash Pro Plus?
  • Flash Pro: World's Fastest Powerbank Redesigned (Detailed)
  • Flash Pro USB-C Tesla™ Graphene 25000mAh Power Bank For Android Users (Summarised)
  • Flash Pro Plus USB-C Tesla™ Graphene 25000mAh Power Bank For Apple Users (Summarised)
  • Instruction Manual For Flash Pro and Flash Pro Plus
  • How to calculate what charge % the Flash Pro & Flash Pro Plus Powerbank can achieve for my device
  • My powerbank is on 0% and keeps restarting when charging
  • There is an issue with the Apple Watch Charger on my Flash Pro Plus
  • Wireless Charging Does Not Work
  • The powerbank is draining when the Apple USB-C to Lightning cord is left plugged in
See more

The powerbank is draining when the Apple USB-C to Lightning cord is left plugged in

 

The USB ports on our Flash Pro and Flash Pro Plus powerbanks feature an automatic identification function. This means that when a device is connected, it will automatically start charging without the need to press the power switch. This is an upgraded feature compared to our previous model, the Flash 2.0, which required users to manually activate the charging mode by pressing the power button before each use. This may explain why you haven't encountered this feature before.

 

It's important to note that the original iPhone USB cable contains an internal circuit. Even when it's connected to the Flash Pro Plus and not charging any device, the iPhone USB cable acts as a charging device itself. This activates the DC circuit of the Flash Pro Plus, resulting in a slight power loss and a displayed output of 5V, as you have observed. Our testing has revealed that the iPhone cable is the only cable on the market with this particular characteristic.

 

To address this situation, we recommend unplugging your iPhone cable from the powerbank once you have finished charging your device. This will prevent any unnecessary power loss and ensure optimal performance.

 

If this article does not resolve your issue, please submit a request and a member of our Customer Happiness Team will respond within 24 business hours. 

  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
3 out of 4 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Flash Pro/Flash Pro Plus is Not Switching On
  • Troubleshooting Flash 1.0 & 2.0
  • My powerbank is on 0% and keeps restarting when charging
  • Instruction Manual For Flash Pro and Flash Pro Plus
  • Wireless Charging Does Not Work

Most popular products

  • Flash
  • Infinity Magnetic Cable
  • Magnetic UNO Charging Cable
  • asap X-Connect Magnetic Cable

View all products

  • All products
  • Flash
  • Infinity Magnetic Cable
  • UNO Magnetic Cable

Support

  • Support home
  • Products
  • Shipping & Returns
  • Contact us

About us

  • Our Story
  • Our Blog
  • Terms Of Service
  • Privacy Policy

Copyright © Chargeasap. All Rights Reserved.