Logo
Submit a request Back to chargeasap.com
  1. Chargeasap
  2. Products
  3. Omega: 100W & 200W USB-C GaN Charger

Menu

Articles in this section

  • Omega: World's Smallest 100W & 200W USB-C Charger (Detailed)
  • Instruction Manual For Omega 200W and 100W
  • Troubleshooting Guide for Omega
  • Omega is Warm to Touch

Troubleshooting Guide for Omega

We've assisted many of our clients with similar problems, and they have found success by following the troubleshooting steps outlined below:

  • Try using a different power outlet.
  • If you're using a plug adapter with your Omega, please test the charger with a different plug adapter as well.
  • Ensure that the device you're trying to charge is functioning properly. You can do this by using the Omega to charge a different device, which will help determine if the issue lies with the Omega or the specific device.
  • Double-check that your USB cable is in good working condition. Test the cable with another device to ensure its functionality.
  • Verify that the USB ports on the Omega are stable. They should not wiggle, and you shouldn't face any difficulty while plugging cables into them.

If these steps were not able to resolve your issue, please submit a request and a member of our Customer Happiness Team will respond within 24 business hours. 

  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • International Warranty
  • Omega is Warm to Touch
  • Instruction Manual For Omega 200W and 100W
  • Omega: World's Smallest 100W & 200W USB-C Charger (Detailed)
  • Troubleshooting Guide for Zeus

Most popular products

  • Flash
  • Infinity Magnetic Cable
  • Magnetic UNO Charging Cable
  • asap X-Connect Magnetic Cable

View all products

  • All products
  • Flash
  • Infinity Magnetic Cable
  • UNO Magnetic Cable

Support

  • Support home
  • Products
  • Shipping & Returns
  • Contact us

About us

  • Our Story
  • Our Blog
  • Terms Of Service
  • Privacy Policy

Copyright © Chargeasap. All Rights Reserved.